Refund Policy
Refund and Cancellation Policy
Last updated: June 21, 2026
We want TrendSpotter purchases to be clear and fair. This policy explains how subscription cancellations and refund requests are handled.
Premium subscriptions
You can request cancellation of a Premium subscription by contacting support at hello@gettrendspotter.com. Once cancelled, access remains available until the end of the paid billing period unless otherwise stated.
Refund requests
Refund requests are reviewed case by case. If you were charged by mistake, cannot access the product, or believe there is a billing issue, contact us within 14 days of the charge.
Digital reports
Digital reports and downloadable research products may not be refundable once delivered, except where required by law or where there is a technical delivery issue that we cannot resolve.
How to contact us
Email hello@gettrendspotter.com with the email address used at checkout and any Stripe receipt or invoice reference.